Taxes, Tax Exemptions and Cross-Border Orders
Tax rules are one of the least glamorous and most important parts of B2B commerce. Mistakes become compliance problems.
Handle exemptions properly
Many business buyers are exempt from certain taxes. Store exemption certificates against the company, apply them automatically and keep them current with expiry reminders.
Plan for borders
International orders add duties, different tax regimes and extra documents. Decide early which markets you serve, how you display tax inclusive or exclusive prices and who is responsible for duties.
Key takeaways
Store exemption certificates on the account
Track certificate expiry
Be explicit about duties and tax display
Related reading
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Invoicing and Payment Reconciliation for Online B2B
Taking orders online is only half the job. Finance teams care about invoices matching orders and payments matching invoices.