Pricing Governance: Who Gets to Change a Price?
As a portal grows, more people want to edit prices. Without governance, small changes snowball into margin leaks and angry customers.
Define ownership and approval
Separate the people who propose price changes from the people who approve them. Even a lightweight two-step process catches typos, such as a decimal in the wrong place, before they reach thousands of buyers.
Keep an audit trail
Log who changed what and when, and keep the previous values. When a customer disputes a price from three weeks ago, being able to reconstruct the state of the catalog on that date resolves the conversation in minutes.
Key takeaways
Split proposing from approving price changes
Keep a searchable history of changes
Review high-impact changes before publishing
Related reading
Margin-Aware Promotions in a B2B Context
Promotions in B2B look different from retail. Buyers negotiate, budgets are planned and a surprise discount can undermine a contract.
Price Lists, Customer Groups and Who Sees What
Visibility rules decide which buyers can see and buy which products. Getting them right protects margins and keeps the catalog relevant to each account.
Taming a Catalog with Thousands of SKUs
A wholesale catalog is not a retail catalog. Buyers know what they want, often by part number, and a browsing-first experience slows them down.