ERP Integration Patterns for B2B Commerce
Your ERP holds the truth about customers, prices, stock and orders. A commerce platform is only as good as its connection to it.
Choose what to sync and when
Not all data needs the same freshness. Orders must flow quickly and reliably, inventory can sync on a short schedule, while product descriptions can update daily. Matching the frequency to the business need keeps the integration simple and cheaper to run.
Design for failure
Networks fail and records get rejected. Build retries, a dead letter queue and alerts so that a failed order does not disappear silently. Make operations idempotent so a retry never creates a duplicate order.
Key takeaways
Match sync frequency to business need
Make operations idempotent
Alert on failures instead of hoping
Related reading
A Practical Approach to Data Quality in Commerce
Bad data is a quiet tax on every commerce project. It shows up as wrong prices, failed orders and frustrated buyers.
Migrating Customer Data Without Losing Trust
Moving customers, addresses and order history into a new platform is delicate. People notice when something goes missing.
Webhooks vs Polling: Keeping Systems in Sync
Every integration has to decide how to learn that something changed. The two main options are being told and asking repeatedly.